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Kangaroo Rewards Reviews & Product Details

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Chad Z.

Director Of Business Development

Mid-Market (51-1000 emp.)

4/28/2021

"Kangaroo Rewards was a great fit for Detail Garage retail stores"

5/5

What do you like best about Kangaroo Rewards?

Kangaroo Rewards seamlessly integrates with our Lightspeed Retail POS system and has the most robust tools to communicate with our retail clients. It was a no brainer for us to go with this and our top performing stores are using the platform to text their clients, create exciting rewards programs that enhance loyalty and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Unused text messages should not expire... Review collected by and hosted on G2.com.

Recommendations to others considering Kangaroo Rewards:

As a stand alone useage or integrated with Lightspeed - Kangaroo Rewards is a great option Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

It helps create a program that encourages clients to be loyal to the store, as the products we sell are available at other retailers - but if they continue to shop local they can earn rewards that save them money! Review collected by and hosted on G2.com.

Response from Fady Rizk of Kangaroo Rewards

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Hi Chad,

Thank you for the wonderful review. We're thrilled that Kangaroo rewards program has enabled Detail Garage to differentiate itself and add value to the shopping experience. We appreciate your feedback and we will look into your comment regarding the SMS text roll-over credits. We are always looking into ways to grow and improve upon our product offering. Thank you for your business and we look forward to many more years of powering your loyalty rewards program.

Best,

Valerie

Kangaroo Rewards

Kangaroo Rewards Overview

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What is Kangaroo Rewards?

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp. Book a demo today!

Kangaroo Rewards Details

Discussions

Kangaroo Rewards Community

Languages Supported

Arabic, English, French, Kurdish, Dutch, Portuguese, Spanish

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Product Description

Kangaroo Rewards is the easiest, fastest, and most affordable way to grow your business and your brand.Kangaroo provides local merchants with the ability to engage, reward, and market to their customers in ways that are far more effective than what they use today.

How do you position yourself against your competitors?

1- Seamless rewards program even when you mix and match your POS and eCommerce platforms.

2- Kangaroo provides a free loyalty members app. Give more value to your members who can see all of their Kangaroo Rewards memberships in one app. Enabling them to browse rewards, send referrals, shop your brand, leave reviews, send eGift cards, receive push notifications and track progress.

3- Whether you're on the road, at a trade show, or pop-up store, build your customer database and reward customers with Kangaroo's app. Download it on any IOS or Android tablet or phone and run your program from anywhere.

4- Kangaroo offers features in kiosk mode via the tablet. Set-up tablet stands anywhere for customer sign-ups, referrals, customer satisfaction surveys (smiley face survey), and more!

Seller

Kangaroo

Description

Kangaroo is a loyalty and marketing platform designed to help businesses increase customer engagement, retention, and revenue through personalized reward programs. The platform offers a suite of tools that enable businesses to easily create customized loyalty programs tailored to their specific needs and customer behaviors. Key features include an intuitive dashboard for tracking program performance, marketing automation tools for targeted promotions, and robust analytics for data-driven decision-making. Kangaroo aims to transform the way businesses connect with their customers, making loyalty easy and effective.

Overview Provided by:

Fady Rizk

Kangaroo Rewards Integrations

(7)

Integration information sourced from real user reviews.

Kangaroo Rewards Media

A sleek, modern user interface that is fully customizable with your own graphics, brand colors, and offers. Kangaroo can operate independently via tablet app, integrate with various POS systems, and includes a free members app. Kangaroo lets you be everywhere that your customers are.

Keep your brand in the hearts and hands of your customers with a custom branded app. Kangaroo's white-label app will allow members to sign-up, send referrals, shop your store, see marketing banners, sign-up for events, claim rewards, write reviews, and more!

Make sure everyone who shops your website is aware of the benefits of your loyalty program with a widget. Customers can quickly sign-up, send a referral, and browse offers & promotions. Kangaroo gives you the tools to attract, keep, connect and grow your business.

Attract new customers to your loyalty program with Kangaroo's loyalty rewards app. Compatible with both IOS & Android systems, the Kangaroo app lets you take your loyalty program on the road to trade shows, pop-up stores, and more!

Kangaroo Rewards Demo - Digital Referrals

Acquire more customers, faster with a digital referral program. Sync your loyalty program with your e-commerce store. Increase sales and customer referrals with a widget where customers can earn points, see offers and view their reward transaction history. All branded to your business!

Kangaroo Rewards Demo - Kangaroo Rewards Members App

Branded Customer App included with all loyalty plans. Members can check rewards progress, update profile, view special offers, receive push notifications, shop from the app, contact store directly.

G2 reviews are authentic and verified.

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Rob L.

Manager, Retail Sales

Small-Business (50 or fewer emp.)

3/21/2025

"I've tried a few and Kangaroo is the easiest"

4/5

What do you like best about Kangaroo Rewards?

I enjoy the simplicity of the interface, the cross-platform integration, and access to my account specialist, Mario, to answer my questions. Once everything is in place, it's very easy to maintain and add new campaigns throughout the year. Creating our rewards program was a great addition to our sales tools not only to create excitement at our stores, but also as a lead generation tool to create lists within our email management system to keep our customers updated on their current points totals and when our next sales opportunities will be. Our team really loves the entire program. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

If I had to choose a recommendation to improve, it would be the reports dashboard. Specifically, to include granular data for each store within the dashboard without needing to download reports to Excel to filter. Review collected by and hosted on G2.com.

Rawad A.

Marketing Manager

Small-Business (50 or fewer emp.)

1/29/2025

"Kangaroo Rewards: A Loyalty Program That Delivers"

4.5/5

What do you like best about Kangaroo Rewards?

We've been using Kangaroo Rewards for our brands, and it’s been a great addition to our customer experience. The program is easy to use, both for us and our customers, and it’s helped drive repeat purchases and engagement. The flexibility to customize rewards and track customer insights has been super valuable. Plus, their support team is always helpful when needed. Definitely a solid choice for any business looking to build customer loyalty! Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Absolutely nothing... finally, something I don’t completely dislike! Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

Kangaroo Rewards helps us keep customers engaged and coming back by making loyalty simple and rewarding. It solves the challenge of customer retention by offering an easy way to track and reward repeat purchases, which has directly improved engagement and sales. Plus, the ability to customize rewards and get insights on customer behavior makes it a valuable tool for our marketing strategy. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

4/7/2025

"Easy and affordable reward app"

5/5

What do you like best about Kangaroo Rewards?

It is very easy to get on a chat with Customer Service and get help for any issue or question we have. They are responsive and knowledgable and go above and beyond to make sure we are taken care of. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Some of the marketing features are bit awkward to use at first but after you get used to them they work well. Review collected by and hosted on G2.com.

Hiba F.

Marketing Manager

Small-Business (50 or fewer emp.)

3/26/2025

"Great Customer Support"

5/5

What do you like best about Kangaroo Rewards?

The dashboard is easy to use and the customer support is very fast and proactive. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Not Available - Not Available - Not Available - Review collected by and hosted on G2.com.

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

3/31/2025

"The Sports Locker"

4.5/5

What do you like best about Kangaroo Rewards?

The all-in-one platform that provides us everything we need Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

PayPal linking sometimes doesn't work or freezes Review collected by and hosted on G2.com.

celine m.

Marketing Coordinator

Small-Business (50 or fewer emp.)

1/29/2025

"Best Loyalty Program hands down!"

5/5

What do you like best about Kangaroo Rewards?

I really like Kangaroo mainly for the stability and continued improvements that has outlive so many of my other software tools. I like it that I can rely on Kangaroo instead of having to changes vendors like my other software tools Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

There's really no cons since every issue that we've had has been addressed by their support team and they always find a solution even if it isn't always the exact solution. Review collected by and hosted on G2.com.

Hussein T.

Creative Director

Small-Business (50 or fewer emp.)

2/7/2025

"Excellent thanks to Nadim"

5/5

What do you like best about Kangaroo Rewards?

How user-friendly it is and inclusive of all features needed to build loyalty - customer support was very good - Nadim was very helpful and ready to answer any questions we had. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

nothing honestly, it was a great experience Review collected by and hosted on G2.com.

Lea M.

CEO

Small-Business (50 or fewer emp.)

2/12/2025

"Great Service!"

5/5

What do you like best about Kangaroo Rewards?

Nadim is very helpful, he replies right away, he's always available even on weekends if we need something urgently ! Review collected by and hosted on G2.com.